CONTACT INFORMATION
Last updated: September 21, 2026
CONTACT VEYLUNORA
Our customer-support team can assist with questions about products, sizing, orders, payments, shipping, delivery, returns, exchanges, refunds, and customer accounts.
Customer Support Email: support@veylunora.com
Business Hours: Monday–Friday, 9:00 a.m.–6:00 p.m. Eastern Time
Typical Response Time: Within 24 hours on business days
For questions about an existing order, please include:
• Your order number.
• The email address used during checkout.
• A brief description of your question or issue.
If you are reporting a damaged, defective, or incorrect product, please include clear photographs of the product and packaging.
For your security, do not send complete payment card numbers, passwords, or security codes by email.
BUSINESS CORRESPONDENCE
VEYLUNORA operates as an online store.
For formal notices or written business correspondence, contact our customer-support email to request the appropriate current mailing address.
RETURN ADDRESS
Returns must be approved before shipment.
After a return is approved, customer support will provide the applicable return address and shipping instructions.
Please do not mail a return to an address shown on the original package unless customer support has specifically confirmed that address for your return.